We’re the US headquarters that offers a comprehensive repair and overhaul service for e-bike motors.

To request a service, kindly complete and submit the following form.
The service or overhaul cost varies based on the motor’s make and model, along with the specific issues identified. While we often receive inquiries about pricing, providing an exact figure is challenging until we assess the problem and determine necessary replacements. As a rough estimate, basic service for most e-bike motors starts at $300 and can be higher depending on the level of service preferred. Prices may increase for comprehensive overhauls, including upgrades, bearing replacements, and belt replacements for certain models.

In rare instances where internal components like drive shafts or gears require replacement, the cost may exceed these estimates. However, we will always inform you of any additional expenses before proceeding with the work.

Our primary goal is to keep repair costs significantly lower than replacement costs. If this isn’t feasible, we will notify you before proceeding with any charges.

Motor Removal Steps

  1. Remove the motor:
    • You can do this yourself or have a local bike shop assist.
    • Remove as many parts as you’re comfortable with.
    • Tools: Purchase removal tools if needed from our store.
    • Leave attached if necessary:
      • Pedal arms, sprocket, or chainring can stay on if difficult to remove.
      • Note: They are not responsible for lost hardware or wire harnesses left attached.
  2. Take pictures of plug configurations to make reinstallation easier later.
  3. Need help?

Packaging Instructions

  1. Box size: Use a box close to 10x10x10 inches.
  2. Padding: Surround the motor with paper or reused plastics. No part of the motor should touch the sides of the box.
  3. Suspension: Ensure the motor is suspended in all three dimensions for protection.
  4. Labeling:
    • Make sure your name is visible on or near the shipping label.
    • Packaging restriction: No packaging popcorn allowed.
  5. Preferred carrier: UPS.

Shipping Address

eBike Motor Repair  
C/O Service/Repair  
1110 Hillsboro Rd.  
Ste 230  
Franklin, TN 37064

Pricing Overview

  • Some Basic services: Start around $300-$400 (includes re-greasing and repair of common issues).
  • Comprehensive overhaul: Prices increase for upgrades, bearing replacements, or belt changes.
  • Rare cases: If components like drive shafts or gears need replacement, the cost may exceed the base estimate.

Important:

  • You will be notified of any additional costs before work begins.
  • Repairs are aimed to be cost-effective compared to a motor replacement.

This guide should make the process smoother for you. Let me know if you need further assistance!


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