eBike Motor Repair Trade Program Agreement

1. Introduction

This Trade Program Agreement outlines the terms and benefits available to bike shops, dealerships, mobile repair services, and other industry professionals seeking to partner with eBike Motor Repair. Our program is designed to provide high-quality eBike motor repair, upgrade, and parts solutions, ensuring cost-effective, reliable service for trade customers and their riders.

By applying to join the Trade Program, the applicant acknowledges and agrees to the requirements, responsibilities, and benefits outlined in this agreement.

2. Trade Program Offerings & Benefits

As a registered trade partner, you will have access to the following benefits:

✔ Exclusive 20% trade discount on all motor repairs, increasing your revenue potential
✔ Sustainable service solutions – Meet customer expectations by repairing instead of replacing motors
✔ Cost-effective repairs and upgrades to keep your customers happy and loyal
✔ Protection upgrades available to prevent water ingress and extend motor life
✔ Priority repair service with a 4-5 business day turnaround
✔ 12-month warranty on all labor and replacement parts installed by eBike Motor Repair
✔ Training and support to help identify early motor failure symptoms
✔ Free motor diagnosis – If in doubt, send it in for an expert assessment
✔ Motor buyback program – Receive up to $150 per unit for eligible used motors
✔ We are not a bike shop – Our focus is solely on supporting your business

3. Partner Responsibilities & Expectations

To maintain a consistent level of service quality, trade partners are expected to:

✔ Clearly communicate service options and repair pricing to customers
✔ Follow best practices for motor removal and reinstallation to ensure proper function
✔ Send motors in clean and intact condition for diagnosis and repair
✔ Provide accurate and timely information when submitting repair requests
✔ Use approved tools and installation methods to prevent damage during handling
✔ Align with eBike Motor Repair’s service standards and customer experience expectations

4. Warranty & Liability

  • 12-month warranty applies to all labor and replacement parts fitted by eBike Motor Repair.
  • Any unauthorized disassembly or third-party modifications may void the warranty.
  • eBike Motor Repair assumes liability for all repair work performed but is not responsible for pre-existing issues or damages caused by improper installation/removal.

5. Application & Enrollment Process

📌 Step 1: Review this agreement to ensure your business meets the requirements.
📌 Step 2: Complete the Trade Program application with accurate business details.
📌 Step 3: Evaluation & Approval – Applications will be reviewed, and additional verification may be required.
📌 Step 4: Confirmation & Onboarding – Upon acceptance, partners will receive access to pricing, service guidelines, and account setup.

We look forward to partnering with industry professionals who share our commitment to quality, innovation, and superior eBike motor service.

6. Terms & Conditions

  1. Trade discounts apply only to registered and approved partners – Pricing details will be provided upon acceptance.
  2. Motor buyback program – eBike Motor Repair will assess motors and provide an offer based on condition and demand.
  3. Failure to uphold service quality may result in removal from the Trade Program.
  4. eBike Motor Repair reserves the right to modify pricing, service levels, or program eligibility at any time.

preloader